Internship, Digital Experience - DFS9112953 in Hong Kong at DFS

Date Posted: 5/14/2021

Job Snapshot

Job Description

DFS is the world's leading luxury retailer serving the travellers in the world. We are currently seeking a Digital Store Operations – full time Intern to join our team at our Corporate Headquarters in Hong Kong.

Key Responsibilities:

• Support managers to roll out new digital platform or experience including research, project management, testing, operation preparation to final roll- out to market
• Support managers to research latest trend in e-commerce especially China market and to coordinate with Corporate teams such as Marketing, CRM and Merchandising for digital business acceleration
• Coordinate online campaign execution, platform experience refresh working with internal departments and agencies
• Conduct merchandise analysis including inventory, sell- through, promotion effectiveness and market research
• Prepare reporting for business insights
• Support managers to onboard agencies, establish process and daily management
• Assist to enhance online customer service experience including customer journey research, preparation and agency management

Key Requirements:

• Interest in digital and e-commerce business and up for challenges
• Master, University student or recent graduate in Business, Marketing, E-commerce or a relevant discipline
• Proficiency in English and Chinese (written and spoken). Fluent in Mandarin a plus.
• Preferably prior experience with e-commerce, digital marketing or with retail industry
• Good organizational skills, energetic self-starter and highly motivated