Intern, IT Genius Bar Engineer (12 months Contract) - DFS91121314 in Hong Kong at DFS

Date Posted: 11/21/2021

Job Snapshot

Job Description

DFS Group Limited is the world's leading luxury retailer catering to the traveling public. We have attained this position by listening to our clientele, adapting to changes in our customer base, and continually responding with innovative concepts. Our strength lies in our strategic brand partnerships, groundbreaking store and product development, superior assortments, and targeted marketing programs. As we continue to perfect our business model, improve our offerings and expand into emerging markets, we are well positioned to remain the world's leading luxury retailer.

Key Responsibilities:

• Be the face of the IT Genius Bar to provide deskside support to internal stakeholders
• Adhere to a schedule of customer appointment
• With strong passion in problem solving and IT technical skills with ability to make swift decisions
• Team player demonstrating shared responsibility and accountability with peers

Key Requirements:

• Interest in information technology and up for challenges
• Master, University student or recent graduate in Information System or a relevant discipline
• Proficiency in English and Chinese (written and spoken). Fluent in Mandarin a plus.
• Preferably prior experience with IT and client servicing with retail industry
• Good organizational skills, energetic self-starter and highly motivated