Assistant General Manager, Operations - DFS361366 in Macau at DFS

Date Posted: 6/21/2018

Job Snapshot

Job Description

Reporting to General Manager, Store

Key Responsibilities:
• Responsible for all expense lines on the Profit & Loss statement, ensure store expenses are controlled to predetermined levels and improvements recommended to General Manager. Includes Other Shop Expenses (OSE) of Utilities, Supplies, Uniforms, Communication Costs, Contract Services.
• Prepare budgets and forecast expenses and profitability in collaboration with General Manager as/when required.
• Review ‘store vs. company averages’ and identify areas for location improvement or best practices to be
• Make proactive recommendations to be taken to maximize store profitability. Execute approved
recommendations and related outcomes.
• Collate quotes and make recommendations on necessary purchases of major expenses in consultation
with General Manager
• Work with AGM Sales, Store Support teams, Merchants and Visual to support execution of store events
and promotional activities.
• Responsible for oversight of stock takes and inventory control to minimize losses through effective
management of the Product Manager and team.
• Ensure monthly variations in cash registers, stock transfers are investigated and reported accurately

Key Requirements:
• Bachelors Degree in Management, Business or equivalent recommended.
• 5+years management experience required. Regional retail leadership experience with merchandising and financial accountability highly desired. Merchandising and negotiations experience a plus.
• Proficiency in MS Microsoft computer applications (Excel, Word, Powerpoint, Access) and email required.
• International travel may be required to attend senior management meetings as/when scheduled.
• Strong multidimensional leadership ability. Able to effectively operate in a culturally diverse environment with astuteness and sensitivity.
• Must have high degree of integrity and confidentiality with a keen sense of business/financial acumen
• Accuracy and attention to detail.
• Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload
with multiple deadlines.
• Must have strong interpersonal skills and be able to work well with personnel at various levels.
• Must have strong communication skills, both oral and written and be comfortable in making high level presentations.
• Function as a resourceful and proactive team member.
• Must be able to have a flexible schedule.
• Able to work independently with minimal supervision.
• Must be accurate.
• Strong organizational skills
• Strong analytical skills; ability to work with complex issues.
• Able to make sound decisions with relevant facts at hand. Does not shy away from conflict.
• Good problem solving skills.
• Ability to work independently and on weekends and outside of regular office hours, if required.